Do you own a property in or close to La Cala de Mijas?

La Cala Lettings takes the stress out of renting your property as unlike other online booking services, we create your listing,  we deal with Andalusian Tourist Registration requirements and we deal with clients directly so that you do not have to. We offer a full end to end management service.

WE CREATE YOURLISTING:

• Other online services require you to do this yourself on to their portal. (Not easy)
• With La Cala Lettings we create the headline, detail descriptions, price card, upload photographs, insert interactive maps etc.
• We make your ad go live.

ENJOY YOUR PROPERTY:

• You choose the dates you want us to offer your property for rent.
• We do not charge any non-availability fees, allowing you to block off the dates that you wish to reserve for yourself, friends and family.
• You can block off your dates at any time 24/7. The remaining dates are then available for our clients to book "Live Online" at any time.
• We operate on a strict "first come first served" arrangement to avoid the dreaded double booking situation. We therefore advise all our Property owners to block off their personal dates as far in advance as possible, to avoid your preferred dates being taken by our clients.

SHORT TERM RENTAL OPTIONS:

• Are most popular in peak and fringe periods enabling you to maximise the return on your property.

LONG TERM RENTAL OPTIONS:

• We have repeat clients looking for Winter Lets of 1 - 5 months.
• This is ideal to provide your property with security, upkeep and a steady income in the quieter periods.
• This still enables you to take advantage of the increased income during peak times.  

DEMAND EXCEEDS SUPPLY:

• We have guests booking 2 years in advance to be sure of securing their chosen location or property & preferred dates in La Cala.
• We have more clients looking to rent with us than we have properties available in both peak and off peak periods.

ANDALUSIAN TOURIST REGISTRATION (ATR) COMPLIANCE:

• Our fully automated self reservation website collects all the client information now required to comply with the Andalusian Tourist Registration, meaning that you don't have to.
• We will arrange for the client information to be sent to the authorities on the check in date, so that you dont have to.
• We will advise you and work with you to ensure that you comply with the new regulations.
• Do you have an "ATR property license to rent" number? If you instruct us to be your lettings agent we can advise you in obtaining the necessary registration number.

SECURE KEY MANAGEMENT:

• We liaise with the property manager to ensure that keys are securely delivered to and collected from clients.
• We arrange for the post occupancy inspections to be carried out by the property manager.

FULL MANAGEMENT SERVICE:

• We partner with an LCS Management. An "In Resort" Management Service's who fulfil all matters associated with a reputable professional & licensed company including changeover cleans, mid-term linen changes & responding to any emergency or maintenance issues with a full range of tradesmen on call.
• Administration & submission of all completed Andalucian tourism forms to the Police authority. This is a legal requirement for every paying client of age 16 or over & staying for less than 2 months.
• Their service provides you & La Cala Lettings with peace of mind that any issues will be dealt with professionally & promptly as we all only have the 1 point of contact when any issues arise.
• We have been Owners in La Cala ourselves for more than 40 years, and we do not have any financial interests with any management service office whatsoever, we will give you their contact details & you can make your own management deal direct with them.

OR

• If you already have a competent in resort licensed management team, who can cover all the client, property care and legal requirements involved,including key management with our clients, 24/7 emergency call out plus tradesmen on call, then we will be happy to work with your existing property manager.
• We will automatically inform your property management instantly of all bookings made via our automated online system.
• We will issue them with a further "Guests arriving soon" reminder email nearer to check-in dates so that your property manager can ensure a smooth changeover & arrival.                                                                                                                                                             

EFFICIENT ONLINE MARKETING:

• We pay to advertise on all the relevant major portals so that you don't have to.
• This ensures that we put your property in the most appropriate shop window targeted at potential clients looking to rent in the La Cala de Mijas area.
• By having the number of properties we have in La Cala de Mijas each one helps to improve our website SEO ranking and consequently propels people to our website, where they are then able to view your property. This would not be possible or cost efficient when advertising single properties.

NO UPFRONT COSTS:

• We do not charge property owners for placing your property on our website.
• We simply charge a very competitive commission on only the bookings we take and process through our system, which we then deduct from the payments received against the bookings taken by us for your property.

MORE REFERRALS:

• When a guest enquires with La Cala Lettings for a property we tailor our property offers to their exact requirements.
• It may be that the property they first enquire about is not available, but we are able to then direct the client to your property if it meets the client's requirements.

LIVE INTERACTIVE "BOOK NOW - PAY NOW" CAPABILITY:

• Our online website is also a fully interactive reservation system that enables clients to easily book themselves at any time 24/7 on their computer, tablet or smart phone and "Pay Now".
• This provides full transparency of bookings and up-to-date information as the property calendar is updated instantly.
• You will receive an instant automated email advising you that a booking has been taken against your property and the property manager will also receive a copy of the booking confirmation email, which means you do not need to do anything other than update your own personal diary and wait for the money to arrive at the end of the month.
• The intelligent booking system also ensures that the dreaded double bookings are avoided. Client arrival and departure information is always available.

SECURE FAST PAYMENT via WORLDPAY:

• Immediate payment is taken for all bookings using the "Pay Now" button when a client books online via the market leading WorldPay secure payment gateway, which gives you peace of mind.
• La Cala Lettings manage collection of both the 25% deposit and balance payments via WorldPay on your behalf.
• We make payment to all our property owners at the end of every month. We do not hold your money.

CRM, CUSTOMER RELATIONSHIP MANAGEMENT SYSTEM:

• The intelligent reservation system keeps a record of clients, so that if we do need to get in touch with our customers this can be done.
• Promotions can be easily communicated to our loyal clients.

 

Take the hassle out of renting your La Cala property and significantly improve your return.

Please give us a call on 01925 596565

 

SERVICE COMPARISON CHART. 

Service	By La Cala Lettings	Other online Booking services                                               (If No then you the owner has to do this)
Find rental client	Yes	Yes
Verify client	email, phone number, address	email, phone number
Not allow bookings from known undesirable clients	Yes	Yes
Communicate house and community rules	Yes	Yes
Innovative tools & features	Yes	Yes
Powerful online presence	Yes	Yes
Live online booking capability	Yes	Yes
Instant booking confirmation	Yes	Yes
Create your listing, text, prices, interactive map, upload	Yes	No
Upload photos	Yes	No
Manage secure payments	Yes	Yes
Owner paid at month end the payment was received	Yes	No
Owner support	Yes. However, as we manage the booking end to end, support is unlikely to be required.	Yes, but you, the owner must manage the booking end to end and all communication with the clients.
Deal with client enquiries and queries	Yes	No
Payment secured at time of booking	Yes	No
Commission included	Yes	No
Property manager advised of guests arriving	Yes	No
Key management	Yes	No
Andalusian Tourist Registration information collected from every person and issued to the property manager who then sends to the Police. (This is a legal requirement for every person staying for less than 2 months)	Yes	No
Notifications, reminders etc. communicated with clients.	Yes	No
Notifications to clients regarding local Spanish & Andalusian Government rules particulary concerning covid-19 restrictions.	Yes	No
Dealing with clients directly for refunds, cancellations, date transfers etc. caused by Covid-19 restrictions.	Yes	No
Arrange client taxi from airport to property.	Yes	No